The definition of intentional is: done on purpose or deliberate. Some synonyms include conscious, pre-planned and studied. Training that is effective is done with intention.
We find many training programs are created and implemented successfully but then set on auto pilot season after season. The program has solid aspects; yet, not studied, redeveloped and then executed with a purpose for the needed changes in the field. We hear industry leaders who care about their team’s success fretting over the same issues year after year. We realize the sincerity because we have experienced it ourselves. Albert Einstein once quoted: “Doing the same thing over and over again and expecting a different result is the definition of insanity.”
Here are a few ideas to consider in creating and delivering an intentionally revived training program:
– Investigate the training program and its impact in the field. Training is only as effective as all team members are successful. Interview the people who receive the training and find out their ideas. Look not only at what to add to enhance the training, but to remove the “way we always have done it” approach. Make a list of these items that are possibly “sacred cows” and are not relevant to the training anymore.
– There are numerous resources for innovative training. Look at other departments at your facility that has success and see what they are doing to train their team. There are unlimited amount of books and internet sites dedicated to training tips and techniques. A few of our favorite are:
Sites: www.bowperson.com and www.astd.com
Books: The Ten Minute Trainer by Sharon Bowman
And Telling Ain’t Training by Harold D. Stolovitch
– Set your training with the end in mind rxcare.net. Visualize the achievement of your team. Conduct training with the full intention to win. Teach and expect from the training team that know what teaching moments should look and feel like for the trainees. Create an environment for learning that promotes excellence. Ensure expectations and standards of performance are clear as it is the only way to evaluate the field success.