"Ocean Park Hong Kong has experienced a tremendous amount of growth over the past few years and we were in need of expert training for our Ride Operations team to ensure we kept pace with this growth. After having sent a few key team members to the ROTC in Las Vegas, we realized the impact this could have on our operations and began discussions with When Pigs Fly, LLC to bring this program to Hong Kong. Cindee and Patty formulated a custom ROTC and front line operator program to be held at our park for our entire team. The fun, interactive program cut through the language and cultural barriers and gave the team a new enthusiasm and excitement about delivering the key objectives of SAFETY, SERVICE and SHOW in their ride areas. Two years on, we now look forward to this annual program each spring that has become a cornerstone of our Ride Operations training plan. Thank you Cindee and Patty!"
Todd Hougland, VP of Operations & Entertainment – Ocean Park, Hong Kong
“The Morey Organization has been in the Ride Operations business for over 40 years and during that time we have trained thousands of ride operators. Our internal training programs have been modified many times during those 40 + years as we strived to achieve the highest standards. Finally Creative Operational Concepts created the Ride Operator Training Certification program, a standardized program with serves as a fantastic platform to build internal training programs on. It creates standardization in training, supervision and operator processes, which is a vital element in a consistent training program. Morey’s Piers operator performance has been greatly enhanced by fully implementing ROTC into our systems. We highly recommend its use and plan for it to be a vital part of our program going forward.”
Geoff Rogers, VP/COO – The Morey Organization