WHAT DO OUR CLIENTS SAY ABOUT US?
ADA FAQ Client Testimonials
“The effect ADA FAQ had on our operation was noticeable in many ways, most significantly in the reduction of guest complaints concerning enforcement of safety requirements for rides and in the confidence our team members had in addressing accessibility concerns. ADA FAQ is a great resource for our industry. It is geared to educate everyone from the front line all the way to the executive team in a way that is easy to understand. It is all inclusive covering revenue operations, hard park and water park operations. The ease of implementation and the flexibility of the program is designed to fit any type and size of operation.”
Lori Kaupp, Director of Operations – Elitch Gardens Theme & Water Park, Denver, Colorado
“The ADA can be confusing and difficult to interpret for the management and frontline employees of any amusement facility. Erik Beard and ADA FAQ make the ADA easy to understand. Online training, accompanied with a written guide, helped our park navigate the ADA. Our entire staff is now equipped to provide our guests with disabilities with the answers needed to enjoy their visit. Prior to ADA FAQ, our management team would have to be called to answer an ADA question. Now, through the ADA FAQ training, our frontline staff can answer questions immediately and effectively.”
Christian Gainer, Owner and General Manager – Santa’s Village, Jefferson, New Hampshire