Similar to an iROC Certification Audit, IRT conducts unannounced ride operations performance audits to assist operators in identifying potential strengths and weaknesses with respect to safe operation, efficiency, and professionalism of ride operators.  Following each on-site performance audit, IRT will conduct a meeting with park management to communicate audit results and make recommendations for improved performance.  IRT will also prepare and submit a written audit report containing all scored audit criteria and narrative summary of audit results and recommended corrective actions. 

Audit criteria include, but are not limited:

• Rider screening procedures (loose articles, height / weight requirements, guests with disabilities)
• Operator communication (hand signals, dispatch notification)
• Restraint verification
• Rider warnings (signage, spiels, discrete warnings / instructions during operation)
• Loading and Unloading efficiency
• Ride area security (fencing and gate security; restricted area signage; pre-start security assessment)
• Guest communication (including appropriate interaction with guests during ride cycle)
• Area cleanliness (including control booth and ride platform cleanliness)
• Operator appearance (including uniform and posture)
• Operator attention (including attention to ride during the ride cycle and attention to appropriate area of responsibilities)

Ride Operations Performance Audit to specifically include:

1. Ride Operations performance observation (includes videotaped ride operator performance and additional, unrecorded, observed cycles);
2. Audit will include random sampling of twelve rides to include a mix of high thrill, flat, circular, and children’s rides;
3. All video recordings, narrative audit report, and audit assessment spreadsheets provided to facility management at the conclusion of each audit; and 
4. Exit meeting of approximately 90 minutes with Ride Operations Management to discuss audit results, review selected audit video, discuss any trends that may arise as second and third audits are completed, and discuss recommended corrective actions and potential strategies for implementation.

The Ride Operations Compliance Audit assesses operations documentation for compliance with ASTM and local jurisdicational requirements, including but not limited to ASTM F770 and ASTM F2376. Compliance Audit to include review and assessment of training and operations documentation for random selection of twelve rides.  Documentation to be reviewed includes, but is not limited to:

• Standard Operating Procedure Manuals; 
• Manufacturer manuals;
• Trainer qualifications; 
• Training checklists (both blank and completed);
• “Train the trainer” manuals and checklists (both blank and completed); 
• Daily operational reporting (throughput, downtime, rotations, etc.); 
• Daily operational inspection reports (both blank and completed); 
• Ride evacuation procedures and training records; 

Results of compliance audit are presented to operations management via a written report and reviewed during an audit exit meeting with management following completion of the audit.